[Buildbot-devel] Master not able to send notification mail

[Dustin J. Mitchell]

Hmm, installing PyOpenSSL should be sufficient, as far as I know.

Buildbot defers all of the action on sending email to ESMTPSender, so
aside from what we can find on the web, the only thing I can suggest
is a trying a minimal test case with something like
http://orestis.gr/blog/2009/09/26/how-send-email-twisted/ -- perhaps a
more useful error or warning will appear?

Dustin

On Fri, Oct 31, 2014 at 5:50 AM, Esther Baruk <esther.baruk at lexifi.com> wrote:
> Hi,
>
> We recently changed our SMTP server and the master is now unable to send
> e-mails when the status of a builder changes.
> The main change is that I reconfigured the MailNotifier with useTls=True.
> I confirm also that I entered the correct credentials and the correct
> SMTP server.
> I googled the errors that I encountered and noticed that I should
> install pyopenssl package, which I did (I read this thread
> http://stackoverflow.com/questions/7340784/easy-install-pyopenssl-error).
> But still, e-mails are not sent.
>
> Here is what I see in the master twistd.log:
>
> 2014-10-31 10:36:17+0100 [-] sending mail (6930 bytes) to ['xxx at lexifi.com']
> 2014-10-31 10:36:17+0100 [-] Starting factory
> <twisted.mail.smtp.ESMTPSenderFactory instance at 0x5647a70>
>
> Then, a few minutes later:
>
> 2014-10-31 10:46:17+0100 [ESMTPSender,client] SMTP Client retrying
> server. Retry: 4
>
> Did someone already have this kind of problem?
>
> (I am using Buildbot version: 0.8.7p1 and Twisted version: 12.2.0)
>
> Thanks,
>
> --
> Esther Baruk
>
>
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