[Buildbot-devel] Master not able to send notification mail

[Esther Baruk]

Hi,

We recently changed our SMTP server and the master is now unable to send 
e-mails when the status of a builder changes.
The main change is that I reconfigured the MailNotifier with useTls=True.
I confirm also that I entered the correct credentials and the correct 
SMTP server.
I googled the errors that I encountered and noticed that I should 
install pyopenssl package, which I did (I read this thread 
http://stackoverflow.com/questions/7340784/easy-install-pyopenssl-error).
But still, e-mails are not sent.

Here is what I see in the master twistd.log:

2014-10-31 10:36:17+0100 [-] sending mail (6930 bytes) to ['xxx at lexifi.com']
2014-10-31 10:36:17+0100 [-] Starting factory 
<twisted.mail.smtp.ESMTPSenderFactory instance at 0x5647a70>

Then, a few minutes later:

2014-10-31 10:46:17+0100 [ESMTPSender,client] SMTP Client retrying 
server. Retry: 4

Did someone already have this kind of problem?

(I am using Buildbot version: 0.8.7p1 and Twisted version: 12.2.0)

Thanks,

-- 
Esther Baruk