[Buildbot-devel] Master not able to send notification mail

[Esther Baruk]

Hi Dustin,

It appears that the problem comes from our SMTP server that blocks the 
requests, so nothing to do with PyOpenSSL!
Thanks for your help,

Esther Baruk

On 03/11/2014 13:22, Esther Baruk wrote:
> Thank you very much Dustin. I will look into that and see if I can get
> an error message at some point.
>
> --
> Esther Baruk
>
> On 31/10/2014 23:50, Dustin J. Mitchell wrote:
>> Hmm, installing PyOpenSSL should be sufficient, as far as I know.
>>
>> Buildbot defers all of the action on sending email to ESMTPSender, so
>> aside from what we can find on the web, the only thing I can suggest
>> is a trying a minimal test case with something like
>> http://orestis.gr/blog/2009/09/26/how-send-email-twisted/ -- perhaps a
>> more useful error or warning will appear?
>>
>> Dustin
>>
>> On Fri, Oct 31, 2014 at 5:50 AM, Esther Baruk <esther.baruk at lexifi.com> wrote:
>>> Hi,
>>>
>>> We recently changed our SMTP server and the master is now unable to send
>>> e-mails when the status of a builder changes.
>>> The main change is that I reconfigured the MailNotifier with useTls=True.
>>> I confirm also that I entered the correct credentials and the correct
>>> SMTP server.
>>> I googled the errors that I encountered and noticed that I should
>>> install pyopenssl package, which I did (I read this thread
>>> http://stackoverflow.com/questions/7340784/easy-install-pyopenssl-error).
>>> But still, e-mails are not sent.
>>>
>>> Here is what I see in the master twistd.log:
>>>
>>> 2014-10-31 10:36:17+0100 [-] sending mail (6930 bytes) to ['xxx at lexifi.com']
>>> 2014-10-31 10:36:17+0100 [-] Starting factory
>>> <twisted.mail.smtp.ESMTPSenderFactory instance at 0x5647a70>
>>>
>>> Then, a few minutes later:
>>>
>>> 2014-10-31 10:46:17+0100 [ESMTPSender,client] SMTP Client retrying
>>> server. Retry: 4
>>>
>>> Did someone already have this kind of problem?
>>>
>>> (I am using Buildbot version: 0.8.7p1 and Twisted version: 12.2.0)
>>>
>>> Thanks,
>>>
>>> --
>>> Esther Baruk
>>>
>>>
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