[Buildbot-devel] Master not able to send notification mail

Esther Baruk esther.baruk at lexifi.com
Wed Nov 5 16:22:02 UTC 2014


Hi Dustin,

It appears that the problem comes from our SMTP server that blocks the 
requests, so nothing to do with PyOpenSSL!
Thanks for your help,

Esther Baruk

On 03/11/2014 13:22, Esther Baruk wrote:
> Thank you very much Dustin. I will look into that and see if I can get
> an error message at some point.
>
> --
> Esther Baruk
>
> On 31/10/2014 23:50, Dustin J. Mitchell wrote:
>> Hmm, installing PyOpenSSL should be sufficient, as far as I know.
>>
>> Buildbot defers all of the action on sending email to ESMTPSender, so
>> aside from what we can find on the web, the only thing I can suggest
>> is a trying a minimal test case with something like
>> http://orestis.gr/blog/2009/09/26/how-send-email-twisted/ -- perhaps a
>> more useful error or warning will appear?
>>
>> Dustin
>>
>> On Fri, Oct 31, 2014 at 5:50 AM, Esther Baruk <esther.baruk at lexifi.com> wrote:
>>> Hi,
>>>
>>> We recently changed our SMTP server and the master is now unable to send
>>> e-mails when the status of a builder changes.
>>> The main change is that I reconfigured the MailNotifier with useTls=True.
>>> I confirm also that I entered the correct credentials and the correct
>>> SMTP server.
>>> I googled the errors that I encountered and noticed that I should
>>> install pyopenssl package, which I did (I read this thread
>>> http://stackoverflow.com/questions/7340784/easy-install-pyopenssl-error).
>>> But still, e-mails are not sent.
>>>
>>> Here is what I see in the master twistd.log:
>>>
>>> 2014-10-31 10:36:17+0100 [-] sending mail (6930 bytes) to ['xxx at lexifi.com']
>>> 2014-10-31 10:36:17+0100 [-] Starting factory
>>> <twisted.mail.smtp.ESMTPSenderFactory instance at 0x5647a70>
>>>
>>> Then, a few minutes later:
>>>
>>> 2014-10-31 10:46:17+0100 [ESMTPSender,client] SMTP Client retrying
>>> server. Retry: 4
>>>
>>> Did someone already have this kind of problem?
>>>
>>> (I am using Buildbot version: 0.8.7p1 and Twisted version: 12.2.0)
>>>
>>> Thanks,
>>>
>>> --
>>> Esther Baruk
>>>
>>>
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