[Buildbot-devel] Master not able to send notification mail

[Esther Baruk]

Thank you very much Dustin. I will look into that and see if I can get 
an error message at some point.

--
Esther Baruk

On 31/10/2014 23:50, Dustin J. Mitchell wrote:
> Hmm, installing PyOpenSSL should be sufficient, as far as I know.
>
> Buildbot defers all of the action on sending email to ESMTPSender, so
> aside from what we can find on the web, the only thing I can suggest
> is a trying a minimal test case with something like
> http://orestis.gr/blog/2009/09/26/how-send-email-twisted/ -- perhaps a
> more useful error or warning will appear?
>
> Dustin
>
> On Fri, Oct 31, 2014 at 5:50 AM, Esther Baruk <esther.baruk at lexifi.com> wrote:
>> Hi,
>>
>> We recently changed our SMTP server and the master is now unable to send
>> e-mails when the status of a builder changes.
>> The main change is that I reconfigured the MailNotifier with useTls=True.
>> I confirm also that I entered the correct credentials and the correct
>> SMTP server.
>> I googled the errors that I encountered and noticed that I should
>> install pyopenssl package, which I did (I read this thread
>> http://stackoverflow.com/questions/7340784/easy-install-pyopenssl-error).
>> But still, e-mails are not sent.
>>
>> Here is what I see in the master twistd.log:
>>
>> 2014-10-31 10:36:17+0100 [-] sending mail (6930 bytes) to ['xxx at lexifi.com']
>> 2014-10-31 10:36:17+0100 [-] Starting factory
>> <twisted.mail.smtp.ESMTPSenderFactory instance at 0x5647a70>
>>
>> Then, a few minutes later:
>>
>> 2014-10-31 10:46:17+0100 [ESMTPSender,client] SMTP Client retrying
>> server. Retry: 4
>>
>> Did someone already have this kind of problem?
>>
>> (I am using Buildbot version: 0.8.7p1 and Twisted version: 12.2.0)
>>
>> Thanks,
>>
>> --
>> Esther Baruk
>>
>>
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