<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">It’s a bit of a wild guess, but what happens if you stop the second (working) slave that is on the same machine before trying to start this one?<div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Jun 20, 2017, at 8:10 AM, Colin Chargy <<a href="mailto:Colin.Chargy@bentley.com" class="">Colin.Chargy@bentley.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hi Pierre,<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I tried with the following version :<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="FR" class="">$ buildslave --version<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="FR" class="">Buildslave version: 0.8.8<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="FR" class="">Twisted version: 12.3.0<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="FR" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">It’s now the exact same of the master and the behavior continues…<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Anything else I could try ?<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I’ll ask the admin of the server to update twisted.<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Best regards,<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Colin Chargy<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Pierre Tardy [<a href="mailto:tardyp@gmail.com" style="color: purple; text-decoration: underline;" class="">mailto:tardyp@gmail.com</a>]<span class="Apple-converted-space"> </span><br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Tuesday, June 20, 2017 15:02<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Colin Chargy <<a href="mailto:Colin.Chargy@bentley.com" style="color: purple; text-decoration: underline;" class="">Colin.Chargy@bentley.com</a>>;<span class="Apple-converted-space"> </span><a href="mailto:users@buildbot.net" style="color: purple; text-decoration: underline;" class="">users@buildbot.net</a><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [<a href="mailto:users@bb.net" style="color: purple; text-decoration: underline;" class="">users@bb.net</a>] FW: Issue connecting slave to master<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Oh, I did not realize the very old twisted version. you can try to downgrade on the worker indeed.<o:p class=""></o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I see no reason not to upgrade twisted on master, though<o:p class=""></o:p></div></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Pierre<o:p class=""></o:p></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">On Tue, Jun 20, 2017 at 2:45 PM Colin Chargy <<a href="mailto:Colin.Chargy@bentley.com" style="color: purple; text-decoration: underline;" class="">Colin.Chargy@bentley.com</a>> wrote:<o:p class=""></o:p></div></div><blockquote style="border-style: none none none solid; border-left-width: 1pt; border-left-color: rgb(204, 204, 204); padding: 0in 0in 0in 6pt; margin-left: 4.8pt; margin-right: 0in;" class=""><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hi Pierre,<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I tested what you suggested :<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">$ buildslave --version<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Buildslave version: 0.8.8<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Twisted version: 17.5.0<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">This does not change the behavior. Should I test with another twisted version ?<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Regards,<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Colin<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div></div></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Pierre Tardy [mailto:<a href="mailto:tardyp@gmail.com" target="_blank" style="color: purple; text-decoration: underline;" class="">tardyp@gmail.com</a>]<o:p class=""></o:p></div></div></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Tuesday, June 20, 2017 14:15<o:p class=""></o:p></div></div></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Colin Chargy <<a href="mailto:Colin.Chargy@bentley.com" target="_blank" style="color: purple; text-decoration: underline;" class="">Colin.Chargy@bentley.com</a>>;<span class="Apple-converted-space"> </span><a href="mailto:users@buildbot.net" target="_blank" style="color: purple; text-decoration: underline;" class="">users@buildbot.net</a><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [<a href="mailto:users@bb.net" target="_blank" style="color: purple; text-decoration: underline;" class="">users@bb.net</a>] FW: Issue connecting slave to master<o:p class=""></o:p></div></div></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Colin,<o:p class=""></o:p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Its a bit harder to me to efficiently help you as 0.8.8 is quite an old version. I imagine upgrading is not an option..<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">it might be an incompatibility of the slave version string. We usually try to maintain compatibility for new master version to old slave version, but we might not always take care of supporting running new slaves with older master.<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Did you try downgrading your slave version to 0.8.8?<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Pierre<o:p class=""></o:p></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">On Tue, Jun 20, 2017 at 11:53 AM Colin Chargy <<a href="mailto:Colin.Chargy@bentley.com" target="_blank" style="color: purple; text-decoration: underline;" class="">Colin.Chargy@bentley.com</a>> wrote:<o:p class=""></o:p></div></div><blockquote style="border-style: none none none solid; border-left-width: 1pt; border-left-color: rgb(204, 204, 204); padding: 0in 0in 0in 6pt; margin: 5pt 0in 5pt 4.8pt;" class=""><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hi Pierre,<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Thanks for your reply.<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Indeed, I’ve seen in the failedToGetPerspective doc that it could fail with a wrong login password. However, the slave name and password seems correct (ie the same on the slave .toc file and on the server config). We also tested multiple login/password couple to see if that changes anything (with no luck). The TCP dump seems to show that the last things which are sent are the host name and slave info which are the default one (I tried modify them with no luck). What happen after/inside failedToGetPerspective ? Does the connection changes port/connection/setting or anything else at this point ?<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I should probably add about info our set up : the server runs 2 buildbot masters and the slave computer also 2 buildbot slave (one for each master). We do have other computer that work that way without any problem. Of course, we checked that each slave is connecting to the correct master. Only one of the slave/master couple fails (and as already said, only on this computer).<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Best regards,<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Colin Chargy<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Pierre Tardy [mailto:<a href="mailto:tardyp@gmail.com" target="_blank" style="color: purple; text-decoration: underline;" class="">tardyp@gmail.com</a>]<span class="Apple-converted-space"> </span><br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Tuesday, June 20, 2017 11:41<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Colin Chargy <<a href="mailto:Colin.Chargy@bentley.com" target="_blank" style="color: purple; text-decoration: underline;" class="">Colin.Chargy@bentley.com</a>>;<span class="Apple-converted-space"> </span><a href="mailto:users@buildbot.net" target="_blank" style="color: purple; text-decoration: underline;" class="">users@buildbot.net</a><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [<a href="mailto:users@bb.net" target="_blank" style="color: purple; text-decoration: underline;" class="">users@bb.net</a>] FW: Issue connecting slave to master<o:p class=""></o:p></div></div></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hi Colin<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Could that be a problem with your slave password?<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> def failedToGetPerspective(self, why):<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> """The login process failed, most likely because of an authorization<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> failure (bad password), but it is also possible that we lost the new<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> connection before we managed to send our credentials.<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> """<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> log.msg("ReconnectingPBClientFactory.failedToGetPerspective")<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> if why.check(pb.PBConnectionLost):<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> log.msg("we lost the brand-new connection")<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> # retrying might help here, let clientConnectionLost decide<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> return<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> # probably authorization<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> self.stopTrying() # logging in harder won't help<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> log.err(why)<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <o:p class=""></o:p></div><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">On Tue, Jun 20, 2017 at 9:18 AM Colin Chargy <<a href="mailto:Colin.Chargy@bentley.com" target="_blank" style="color: purple; text-decoration: underline;" class="">Colin.Chargy@bentley.com</a>> wrote:<o:p class=""></o:p></div></div><blockquote style="border-style: none none none solid; border-left-width: 1pt; border-left-color: rgb(204, 204, 204); padding: 0in 0in 0in 6pt; margin: 5pt 0in 5pt 4.8pt;" class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hi everyone,<br class="">Before I start describing my issue, let me say to we have dozen of slaves (Win, Mac and Linux platform perfectly working right now), only one is problematic :<br class="">We are facing an issue with slave connection to master. Here is the log on the slave side (see enclosed twisted.log for complete log) :<br class="">[Broker,client] message from master: attached [Broker,client] ReconnectingPBClientFactory.failedToGetPerspective<br class="">[Broker,client] we lost the brand-new connection [Broker,client] Lost connection to<span class="Apple-converted-space"> </span><a href="http://192.168.0.1:9989/" target="_blank" style="color: purple; text-decoration: underline;" class="">192.168.0.1:9989</a><span class="Apple-converted-space"> </span>[Broker,client] <twisted.internet.tcp.Connector instance at 0x03471918> will retry in 3 seconds<br class=""><br class="">And it starts it again.<br class="">On the server side, the following log is produced :<br class="">2017-06-19 16:11:27+0200 [Broker,9423,192.168.0.254] slave 'lrttestauto-test' attaching from IPv4Address(TCP, '192.168.0.254', 35524)<br class="">2017-06-19 16:11:27+0200 [Broker,9423,192.168.0.254] Starting buildslave keepalive timer for 'lrttestauto-test'<br class="">2017-06-19 16:11:27+0200 [Broker,9423,192.168.0.254] Peer will receive following PB traceback:<br class="">2017-06-19 16:11:27+0200 [Broker,9423,192.168.0.254] Unhandled Error<br class=""> Traceback (most recent call last):<br class=""> Failure: twisted.spread.pb.PBConnectionLost: [Failure instance: Traceback (failure with no frames): <class 'twisted.internet.error.ConnectionLost'>: Connection to the other side was lost in a non-clean fashion.<br class=""> ]<br class=""><br class="">I've checked that the login and password are correct and Buildbot version are the following :<br class="">On the server-side (which is a Debian):<br class="">Buildbot version: 0.8.8<br class="">Twisted version: 12.3.0<br class=""><br class="">On the slave side (which is a Windows 10, buildslave installed via pip):<br class="">Buildslave version: 0.8.14<br class="">Twisted version: 17.5.0<br class=""><br class="">I've enclosed the slave log, the slave tac file and a tcpdump showing data transfer between slave and server (I've tried to debug it with Wireshark with no luck).<br class=""><br class="">What can I do to debug or to solve this issue ?<br class=""><br class="">Best regards,<br class="">Colin Chargy<br class="">_______________________________________________<br class="">users mailing list<br class=""><a href="mailto:users@buildbot.net" target="_blank" style="color: purple; text-decoration: underline;" class="">users@buildbot.net</a><br class=""><a href="https://lists.buildbot.net/mailman/listinfo/users" target="_blank" style="color: purple; text-decoration: underline;" class="">https://lists.buildbot.net/mailman/listinfo/users</a><o:p class=""></o:p></div></blockquote></div></div></div></blockquote></div></div></div></blockquote></div></div><span style="font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">_______________________________________________</span><br style="font-family: Helvetica; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; 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